Windows 8 FAQ

Upgrading to Windows 8

1. What do I need to do before upgrading to Windows 8?

a) Backup your data. You can use your own backup tools but make sure that the backup tool works in Windows 8 as well. You can also use the Easy transfer tool directly from the Windows 8 CD (see z:\Support\migwiz\MigWiz.exe) to backup and transfer your documents and settings to another machine. Another alternative is just to burn your documents and settings directly to CD or DVD or copy them to an external storage device such as an external hard disk, USB stick or network storage. Alternatively, you can copy or sync your files to One Drive for easy backup.

Easy Transfer

b) Check your Hardware configuration. Make sure that your hardware is up to date and compatible with Windows 8. Some very old hardware may need changing to allow it to work on Windows 8. If there are too many parts to change, then consider buying a new PC with Windows 8 instead.

c) Check your Software is compatible. Most recent programs will work, but you should check on the manufacturer's web site to see whether it will work on Windows 8. Any incompatible software should be uninstalled at this stage.

d) Check Hard disk space. You need plenty of free disk space to upgrade an existing Windows installation to Windows 8. If you do not have enough disk space, then consider doing a 'clean install' which means erasing your hard disk and install Windows 8 on to an empty hard disk.

2. How do I do an Upgrade to Windows 8?

a) Boot your PC and wait for the desktop to appear, if prompted login as well.

b) Insert the Windows 8 CD and allow Setup.exe to run. You can upgrade from Windows XP Home SP3 or Vista Home to Windows 7 Home or Pro. You can only upgrade from Windows XP Pro SP3, Vista Professional, Windows 7 Professional to Windows 8 Pro. Select 'Install now' on the menu. Note that it is not possible to upgrade from a Windows 32 bit OS to a Windows 64 bit OS.

Install Windows

c) After the install starts follow the prompts. See these step by step instructions.

3. How do I do a clean install of Windows 8?

a) You will need to boot from the Windows 8 DVD or reboot press F8 and click on Reset Windows.
If booting from DVD, make sure that you change the boot order in the BIOS so that the CD/DVD drive appears first in the list (how this is done differs between Bioses).

b) After the initial setup, the hard disk partition screen will appear, at this stage you should delete the existing partition(s) and create a new fresh partition to do a clean installation. This will erase all existing programs and data from the hard disk. If you choose to use the existing partitions, then it will overwrite the existing operating system files, but keep program files intact (these programs may need a reinstall after Windows is reinstalled as some settings may be lost).

c) Follow the remaining instructions on screen to complete the install.


4. How do I change to a different edition of Windows 8?

There are a few editions of Windows 8 from standard/basic, Professional, and Enterprise. You can upgrade from a lower edition to a new edition using the Windows Upgrade Assistant. Use the wizard to select the edition you want, purchase a new product key and enable the new features of the new edition. Check out this chart to see the differences between the editions.