Windows Vista Help

Windows Mail (Email)

1. What is Windows Mail?

Windows Mail is a free E-mail program supplied with Windows Mail. It is currently version 6 and it replaces Outlook Express that appeared on earlier versions of Windows. It supports standard E-mail protocols used by most Internet Service Providers (ISPs) such as POP3 (Post Office Protocol 3), IMAP and SMTP (Simple Mail Transfer Protocol) and also can use Web based Email sites such as Hotmail and others. You can also read NewsGroup sites using Windows Mail, which are public forums on 1000s of topics including computing, religion, politics, tv, films, sci-fi, industry and so on.

2. Where is Windows Mail?

The program is stored in C:\Program Files\Windows Mail\WinMail.exe. The old address book program is called wab.exe.

3. How do I share my Email between different users on Vista?

In Windows Vista, each user has their own identity set up for Windows Vista in their private profile. To share email, the email file folder must be copied to a shared directory elsewhere for example, C:\Users\Public\Public Documents or another folder e.g D:\Email. Then for each user, change the Store Folder (see Tools, Options, Advanced, Maintenance) to point to this shared folder! To share the Address Book, copy the contacts files to a shared folder

4. How do I uninstall or reinstall in Windows Mail?

It is not possible to uninstall or reinstall Windows Mail.

5. How do I import my old Outlook Express mail?

Open Windows Mail, set up your account first, then select File, Import, Messages, Microsoft Outlook Express 6 (it supports Outlook, Exchange and itself) , Import mail from an OE6 store directory and select the folder where the DBX files are stored. It will store the mail in an Imported Mail folder, you can move the folders or mail to where ever you want.

6. How do I import my old Address Book contacts?

Open Windows Mail, select File, Import, Windows Contacts, Windows Address book file (it also support CSV, LDIF and vCard formats), and click Import.

7. I get attachments with my mail but I cannot access them?

This is a new security feature in OE which prevents you computer from being infected by viruses from program attachments. To be able to access or open your attachements, click on Tools, Options, Security and disable 'Do not allow attachments to be saved or opened that could potentially be a virus'.

8. Where are my mail messages stored?

By default, Windows Vista will store them in a directory in c:\Users\<username>\AppData\Microsoft\Windows Mail. You can find out which folder they are in by opening Mail, and selecting Tools, Options, Advanced, Maintenance and click on Store Folder button. You can change the location of your mail from here as well.

9. Where are my Contacts stored?

Your list of Contacts and Groups are stored in contact files in c:\Users\<username>\Contacts.

10. I am unable to send or receive mail?

Check your account settings, in Tools, Accounts, Mail Properties and look under the Servers tab and make sure the incoming/outgoing servers are correct and the username and password are correct (supplied by your ISP). Sometimes the mail server may be down (check the ISP's web site for scheduled downtime periods). For AOL Users you must use AOL Mail!

11. How do I add another account to Windows Mail?

Select Tools, Accounts, Add and enter a details for new account.

12. I have received some e-mail with pictures, but they are not displayed?

Select Tools, Options, Security and turn off Block images and other external content in HTML e-mail.

13. How do I backup my Email?

Your email is stored in your profile folder and you just need to backup your entire Windows Mail folder (see Question 8).

14. I have upgraded to another Email program from Windows Mail, how do I transfer my messages?

Outlook Express can be Exported to Microsoft Outlook or Exchange from within Outlook Express (See File, Export). For other email programs you need to check the Import facilities for that program.

15. Can I read my mail from a web browser?

You can read only new mail from a WebMail page provided by your Internet Provider, check their website for this facility.

16. How can I stop Spam from entering my Inbox?

Windows Mail has a a Junk E-Mail feature which you can configure in Tools, Junk E-mail Options. For more accurate spam filtering you need an AntiSpam program from a third party source such as SpamKiller from McAfee, Norton Internet Security (which contain Norton AntiSpam), MailWasher, ZoneLabs Spam Blocker and Spam Assassin.

17. Does Windows Mail support a Calendar feature for meetings etc?

Yes, you can access the calendar via Tools, Windows Calendar where you can set up appointments, meetings, reoccuring items such as birthdays and anniversaries and so on. You can share your calendar items by Publishing them to either a web site or a file or to another network shared folder.

18. Can I export mail back into Outlook Express format?

No, Windows Mail can only export in Windows Mail or Microsoft Exchange formats.

19. How do I found out what my Email password is?

If you have forgotten your password for your Email account, you can reteive it using a program called Mail PassView.